Privacy Policy Updated January 1, 2023.

Introduction 

This is the Privacy Statement and Policy (“Privacy Statement”) for TLH People Consulting, LLC (also referred to as “we”, “TLH People Consulting”, “TLH”, or “us”). This Privacy Policy applies to information collected in connection with your access to and use of our Services. Please read this Privacy Policy carefully. You may also email us at tracey.holst@tlhpeopleconsult.com with any privacy-related questions you have.

TLH understands that your privacy is important. TLH is committed to protecting your privacy and personal information you provide or as you access and use materials on TLHPeopleConsult.com or other TLH websites (the "Site"), including the Site subscription pages or other websites or apps that post a link to this Privacy Statement. In addition, information that you submit to TLH in response to an email request for information or other outreach from TLH, will be treated in accordance with this Privacy Statement. If you are a California resident, please see the California Addendum at the end of this Privacy Statement for further details on how we handle your information and how to exercise your rights.

TLH may, in its discretion, amend this Privacy Statement from time to time. To ensure you are able to remain informed about the information we collect and how we use it, material changes to our statement will be reflected here. This Site may contain links to external sites which are not governed by this Privacy Statement. TLH does not take responsibility for the privacy practices of any third-party sites to which we link. We encourage you to review the privacy policies of any such sites before you submit information there.

YOUR ACCEPTANCE OF THIS PRIVACY STATEMENT

Please read this Privacy Statement carefully. By browsing the Site or expressly consenting, where required under applicable privacy laws, you agree to be bound by this Privacy Statement.

INFORMATION THAT WE COLLECT, AND HOW WE USE IT

Account and Subscription

TLH collects information from you when you create your account for the Site, request copies of publications, subscribe for email newsletters and press releases, seek additional information regarding our services, and for marketing communications (via emails, social media platforms) from TLH based on your consent, where required under applicable privacy laws.

Personal information that we collect includes names, addresses, e-mail addresses, phone numbers, subject areas of interest and/or demographic information.

If you do not provide such information, you may not be able to create an account for the Site, request copies of publications, subscribe for email newsletters and press releases, seek additional information regarding our services or employment opportunities.

Surveys and Events

TLH collects information if you register for conferences and other TLH-sponsored events, and/or take part in surveys run by TLH.

Personal information that we collect includes names, e-mail addresses, IP, unique personal identifiers, subject areas of interest and/or demographic information.

The purposes and uses of your personal information will depend on the use of the Site and the personal information provided. We process your personal information:

• For the purposes of safeguarding the legitimate business interests pursued by TLH. This includes:
  
• Communicate with you and manage your requests in relation to your account, subscriptions to TLH newsletters, publications, events and survey participations
• Tailoring your experience at the Site with relevant TLH materials
• Understanding the Site’s user population, identifying subject areas of interest, and determining whether the Site is designed to work with the computer settings of most of our visitors
• Measuring and improving the effectiveness of TLH marketing programs across different channels
• Improving our web content and navigation
• Informing you about updates to the service and notifying you about other products and services offered by TLH that may be of interest to you, including information regarding publications and events.

• Based on your consent where required under applicable privacy laws. the lawfulness of such processing is based on your consent. You may withdraw your consent at any time.
• For compliance with a legal obligation. This includes anti-fraud and anti-money laundering measures as well as tax and social security requirements.

HOW WE MIGHT SHARE YOUR INFORMATION

The third parties with whom we may need to share personal information to help us provide services and products to you and to run our Site include:

• Our subsidiaries or affiliates
• Our advisors
• Our third-party service providers who process information on our behalf to help run some of our internal business operations including email distribution, IT services, the Site security and marketing and events services
• Our business partners for publications and events co-organized by TLH and them
• Law enforcement bodies in order to comply with any legal obligation or court order
• TLH may disclose your contact information in response to inquiries by bona-fide rights owners in connection with allegations of infringement of copyright or other proprietary rights arising from information that you have posted on the Site or otherwise provided to TLH

Because TLH is a global organization, we may need to transfer personal information which is collected on the Site or through other means as described under this Privacy Statement to help operate our business efficiently. This also includes third parties located in different countries around the world. These arrangements may involve your personal information located in various countries around the world TLH maintains and stores personal information in systems and applications located in Europe as well as USA where privacy laws differ. The personal information is only accessible by authorized persons or vendors who are bound by privacy requirements, and we only make these arrangements or transfers where we are satisfied that adequate levels of protection are in place to protect information held in that country. In addition, the Site may be viewed and accessed anywhere in the world including countries that may not have laws regulating the use and transfer of personally identifiable information.

RETENTION OF YOUR PERSONAL INFORMATION

 
TLH retains your personal information for so long as is necessary to fulfill the purpose for which it was collected. The criteria used to determine our retention periods include:

• The length of time we have an ongoing relationship with you and provide services to you (for example, for as long as you have an account with us or keep using our services) and the length of time thereafter during which we may have a legitimate need to reference your personal information to address issues that may arise
• Whether there is a legal obligation to which we are subject (for example, certain laws require us to keep records of your transactions for a certain period of time before we can delete them); or
• Whether retention is advisable in light of our legal position (such as in regard to applicable statutes of limitations, litigation or regulatory investigations)

MARKETING

In our marketing communications with you we monitor and comply with applicable data privacy laws and if, at any time, you prefer not to receive further communications from us in any or all forms you will have the ability to unsubscribe from such communications by means of a link provided in every e-mail that is sent to you by us.

SECURITY PROCESSES

TLH has in place appropriate technological and operational security processes designed to protect personally identifiable information from loss, misuse, alteration, or destruction. Only authorized employees and contractors will have access to any data provided by you, and that access is limited by need. Each employee or contractor having access to any personally identifiable information is obligated to maintain its confidentiality. Although we take steps that are generally accepted as industry standard to protect your personally identifiable information, TLH cannot guarantee that your personally identifiable information will not become accessible to unauthorized persons and TLH cannot be responsible for any actions resulting from a breach of security when information is supplied over the internet or any public computer network. 

LINKS TO OTHER WEB SITES

This Site contains links to other Web sites that are not operated by TLH.

TLH is not responsible for the privacy practices or the content of any non-TLH web sites to which we link from the Site. We are not responsible for the protection and privacy of any information you provide whilst visiting other websites and sites not governed by our Privacy Statement. We cannot control the content or security of such websites. We cannot be held responsible for any loss or damage incurred by a user because of visiting such websites. No links are intended to be, nor should be construed as, an endorsement of any kind by us of that other website.

COMPLIANCE WITH LAW

TLH complies with all applicable data privacy laws. TLH may be compelled to surrender personal user or customer information to legal authorities if presented with a court subpoena or similar legal or administrative order, or as required or permitted by the laws, rules and regulations of any nation, state or other applicable jurisdiction. Also, in the event of a violation of the terms and conditions of use of the Site or a violation of any restrictions on use of materials provided in or through the Site, we may disclose personal user information to our affected business partners or legal authorities.

YOUR RIGHTS

In accordance with applicable data privacy laws, including but not limited to the GDPR and the California Consumer Privacy Act (CCPA), California Privacy Rights Act (CPRA), you have a right to request a copy of the personal information we hold about you and details of how we use that information. If any of the information held about you is incorrect or out of date, you have the right to amend or rectify it, please follow the process outlined below and we will amend our records where appropriate. You also have the right to request that we erase your personal information, stop processing your personal information, restrict the processing of your personal information, and provide your personal information in a portable format. Where processing is based on your consent, you may withdraw your consent to processing. This may not apply if there are other legal justifications to continue processing. If you think we may have incorrect personal information or would like a copy of the personal information we hold on you, or to exercise any other data protection right, please contact us at tracey.holst@tlhconsulting.com. Please note that we need you to prove who you are before we can provide you with any information.

You also have a right to lodge a complaint with a relevant supervisory authority.

USE OF TLH WEB SITES

Your access to and use of the Site are subject to this Privacy Statement and certain other terms and conditions, contained in our Terms and Conditions of Use.

CONTACT US

For further questions you may contact the appropriate data protection point of contact:

Tracey Holst

TLH People Consulting, LLC

Tracey.holst@tlhpeopleconsult.com

TLH Consulting, LLC provides content as a service to its readers and members. It does not offer legal advice and cannot guarantee the accuracy or suitability of its content for a particular purpose.